Not a Silver Bullet for Loneliness: How Attachment and Age Shape Intimacy with AI Companions

Explainable & Ethical AI
Published: arXiv: 2602.12476v1
Authors

Raffaele Ciriello Uri Gal Ofir Turel

Abstract

Artificial intelligence (AI) companions are increasingly promoted as solutions for loneliness, often overlooking how personal dispositions and life-stage conditions shape artificial intimacy. Because intimacy is a primary coping mechanism for loneliness that varies by attachment style and age, we examine how different types of users form intimate relationships with AI companions in response to loneliness. Drawing on a hermeneutic literature review and a survey of 277 active AI companion users, we develop and test a model in which loneliness predicts intimacy, moderated by attachment insecurity and conditioned by age. Although the cross-sectional data limits causal inference, the results reveal a differentiated pattern. Loneliness is paradoxically associated with reduced intimacy for securely attached users but with increased intimacy for avoidant and ambivalent users, while anxious users show mixed effects. Older adults report higher intimacy even at lower loneliness levels. These findings challenge portrayals of AI companions as universal remedies for loneliness. Instead, artificial intimacy emerges as a sociotechnical process shaped by psychological dispositions and demographic conditions. The study clarifies who is most likely to form intimate relationships with AI companions and highlights ethical risks in commercial models that may capitalise on user vulnerability.

Paper Summary

Problem
Loneliness has reached epidemic levels, with governments and health organizations warning of its risks to mental and physical health. While digital technologies, including artificial intelligence (AI) companions, are being marketed as solutions to loneliness, their effectiveness and potential risks are not fully understood.
Key Innovation
This research paper challenges the idea that AI companions are a universal remedy for loneliness by examining how different types of users form intimate relationships with AI companions in response to loneliness. The study found that loneliness predicts intimacy only for certain groups, and in patterns that diverge from human-human relationships.
Practical Impact
The findings of this study have important implications for the development and use of AI companions. Providers should move beyond one-size-fits-all relational models and incorporate safeguards for users whose attachment orientations heighten susceptibility to dependency. Regulators should recognize AI companions as relational technologies rather than neutral tools, introducing duty-of-care obligations, constraints on deceptive anthropomorphism, and robust protections for emotional and intimate data.
Analogy / Intuitive Explanation
Imagine a person who is lonely and turns to a friend for companionship. A securely attached person might find comfort in the friend's presence and gradually withdraw as their emotional needs are met. An avoidant person, on the other hand, might become more attached to the friend as loneliness increases, using the friend as a way to cope with feelings of isolation. AI companions can be seen as a similar scenario, but with the added complexity of being a sociotechnical configuration shaped by dispositional vulnerabilities, demographic factors, commercial design logics, and regulatory environments.
Paper Information
Categories:
cs.CY cs.AI cs.HC
Published Date:

arXiv ID:

2602.12476v1

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